Last updated: 06-Nov-2025

At Clover Buildings Norman, we aim to make your shopping experience smooth and reliable. This policy explains our processing, delivery, and tracking procedures for all orders placed on cloverbuildingsnorman.shop.

Processing Time

All orders are processed within 1–3 business days (Monday–Friday).

Orders are not processed or shipped on weekends or U.S. federal holidays.

If we experience unusually high order volumes or supply chain delays, we’ll notify you promptly by email.

Shipping Time

We offer free standard shipping on all orders within the continental United States (48 states).

Estimated delivery times:

  • Standard Shipping: 4–8 business days after dispatch

Delivery times are estimates and may vary depending on your location, carrier availability, and seasonal demand.

Carriers

Orders are shipped using trusted U.S. carriers such as UPS, USPS, or FedEx, depending on your destination and package size.

Important Information

While we strive to ensure timely delivery, delays may occur due to factors outside our control, including:

  • Carrier or logistics delays
  • Severe weather or natural disasters
  • Incorrect or incomplete shipping addresses
  • Unforeseen operational disruptions

If your order is delayed, please contact our support team at contact@cloverbuildingsnorman.shop, and we’ll provide updates and assistance.

Order Cancellations & Modifications

You may request an order change or cancellation within 24 hours of purchase.

After this period, your order may already be in processing or shipped, and we might not be able to make changes.

To request a modification or cancellation, contact us as soon as possible at contact@cloverbuildingsnorman.shop.

⚠️ Note: Clover Buildings Norman is not responsible for packages lost due to incorrect or incomplete shipping addresses provided during checkout.

Shipping Area

At this time, Clover Buildings Norman ships only within the United States.

We do not currently offer international shipping, including to U.S. territories, APO, FPO, or DPO addresses.

Order Tracking

Once your order ships, you’ll receive an email notification with your tracking number.

If you don’t receive a tracking email within 3 business days of placing your order, please contact us at contact@cloverbuildingsnorman.shop, and we’ll provide tracking details.

You can track your shipment directly on the carrier’s website using the tracking number provided.

If Your Order Shows as Delivered but You Haven’t Received It

If tracking indicates that your order has been delivered but you haven’t received it:

  1. Check with neighbors or household members who might have accepted the package.
  2. Verify your shipping address in your order confirmation email.
  3. Contact the carrier (UPS, USPS, or FedEx) to confirm delivery details or request proof of delivery.

If the package still can’t be located, email us at contact@cloverbuildingsnorman.shop with your order number and carrier’s delivery confirmation.

We’ll investigate and work with the carrier to resolve the issue, including sending a replacement or refund if necessary.

Contact Us

For shipping inquiries or assistance, please reach out to:

Clover Buildings Norman

📧 Email: contact@cloverbuildingsnorman.shop

📞 Phone: +1 (405) 532-4143

📍 Address: 17950 S Sooner Rd, Norman, OK 73071, United States